If your business doesn’t require a custom chatbot, you can surely consider going for a chatbot builder like REVE Chat. So if you’re planning to hire a third-party company for custom chatbot development, be better prepared - it can be expensive.Īnd if the price looks steep, you might like to compare chatbot vs live chat to get a clear picture of what to go for. This chatbot price range would include everything, right from the overall design to the development, and integration of data analysis features like machine learning. In fact, some 87% of consumers report positive experiences with the bot.Ĭonsidering all the factors, custom development of your chatbot can approximately cost anywhere between $20,000 to $80,000. And building such tools are a complex and time-consuming process and therefore will affect the price.Ĭustom Chatbot Development or Bot Builders?Ĭhatbots are growing in usage and popularity by the day.
The complexity of data analysis with AI- Chatbots can talk like humans, learn from past conversations and handle any complexity of queries but only when it’s built with AI-powered tools like machine learning algorithms, data analysis algorithms, and predictive analytics. For such bots, the chatbot cost would obviously depend on the complexity and kind of internal processes your business wants the bot to handle. The kind of internal processes you want the bot to handle – Many businesses are aware of chatbot trends stats and get them built for internal use, like automating routine processes or handling customer databases, etc. The cost will depend on whether you want the bot to be integrated into a company’s app or website ( doing this can have a huge impact on your customer service). The type of integration you want – The type of integrations to websites, apps, email, CRM, and analytics is also a big pricing factor for chatbot development. After all, Facebook already has over 300,000 bots on its platform. So, there will be a messenger chatbot like a chatbot for WhatsApp or Facebook Messenger and you can choose whichever fits your needs perfectly. The number of supported platforms – The cost of building a chatbot is also influenced by the number of supported platforms - the more platforms you need support for, the bigger the price will be. Right from an FAQ chatbot to lead generation bot, marketing, customer support, information collection, appointment booking, etc, you can have any type to meet your goal but prices will obviously vary for each of them. Based on goals and your supposed chatbot use cases, you will need chatbot features which, in turn, will add to the complexity and development scope of the bot. Business goals – When it comes to building a chatbot, the most important factor that affects the pricing is your business goals. Naturally, the DIY route would be cheaper compared to the custom process, but it all depends on what you need out of the bot. DIY approach or custom development – Whether you take a DIY approach ( and decide to build the bot all by yourself ) or hire a third-party company for custom chatbot development will affect the pricing. There are a variety of factors that often affect chatbot costs. So, you not only need to analyze different chatbot examples but also understand how different factors are the reason the final chatbot cost varies drastically. Plus, chatbot development is a long, diversified process with multiple steps that also affect the cost. What is Chatbot? Why are Chatbots Important?Ĭhatbots don’t come with fixed pricing because each of them is unique with specific project demands and business requirements. If you want to understand what is a chatbot and why it’s important, or what are some of the chatbot benefits, have a look at these blogs – In general, the estimated price range for a high-quality chatbot could be anything between $10,000 – $150,000, or even more. Rather, you would find an approximate price range that often gives a good idea about how much you might need to spend for a bot. So, don’t expect to find a fixed chatbot price tag anywhere. Both options will have different price structures. Pricing will also depend on whether you hire someone - a third-party company or a freelancer – to build it or take the DIY route. Plus, one more important thing you need to understand - chatbot technology is evolving and becoming more sophisticated by the day, and with sophistication comes a high price tag. 
That apart, the pricing also depends on the chatbot type, functionalities, integration, etc…and the list can go on. What you want out of the business chatbot, or what you want it for, are easily the two major factors to the cost. The answer is - well, it depends on many different factors. Want to know ‘how much does a chatbot cost?’
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